SENIOR CLAIMS ADVISOR
Kylie is known for the strong personal relationships she builds with her clients where she demonstrates a meticulous and determined approach to pursuing client outcomes.
In her role as Senior Claims Advisor she provides a proactive claims management service from initial notification through to final outcome, informed by over 20 years of experience in the insurance industry.
Kylie possesses a broad range of expertise having worked in various roles across account management, operations management and as a claims specialist. She draws upon this wealth of knowledge to anticipate and respond to issues impacting her clients.
Kylie’s key competencies are in motor, property, heavy motor, plant and machinery. She also has experience in third party settlements, debt recovery and internal disputes resolution. Her relationships with external colleagues (insurers, experts, assessors, repairers) are key to delivering a streamlined claims process, ensuring claims are lodged, assessed and finalised promptly and accurately.
Kylie thrives in Bellrock’s performance driven environment, where she is currently expanding her expertise across financial lines exposures including public liability, management liability and employment practices.
“When a claim arises the communication between all parties is paramount. Being proactive in managing each stage helps to streamline the process and ensures crucial details that can impact the outcome are brought forward. Ultimately, I’m motivated by seeing a positive result for my clients – it’s a great feeling and makes all the hard work worthwhile.”
Mobile: +61 481 735 864
Direct: +61 2 9189 3688